Refund Policy
Last updated: 1 March 2026
We want you to have a fair experience with Oatpad.
Eligibility
- Refund requests are accepted within 14 days of purchase.
- Include your order email and reason for the request.
How to request
Email feedback@oatpad.app and include:
- Order email / receipt info
- Approximate purchase date
- Short reason for refund
Processing
Approved refunds are processed to the original payment method via our payment provider. Timing depends on your bank/card network.
Contact
Questions: feedback@oatpad.app